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Support

1. Email us

Support for the Mithri app is handled by email. Write to us at:

support@mithri.app

We read every message.

2. Subject lines that route your request

For requests with a legal deadline, these subject lines make sure your message is handled as such a request:

  • “Privacy Request” — Exercising a right under the Privacy Policy.
  • “Health Data Request” — Requests under the Consumer Health Data Privacy Policy.
  • “Withdraw Consent” — Withdrawing consent for health data collection or sharing.
  • “Arbitration Opt-Out” — Opting out of arbitration under the Terms of Service.

3. Deleting your account

Account deletion has its own page documenting both routes — in the app and by email.

How to delete your account